Ten years of Product and web design. Lead UX at Boeing on various enterprise tools and software. Experienced in complex problem solving involving varied business domains and collaborating with distributed teams. Previously designed for enterprise, ecommerce, native and web applications and startups. GD USA Interaction Design award winner.
SELECTED EXPERIENCE
Boeing — UX Designer
SEP 2018 - PRESENT
User and business research, IA, personas, customer journeys, user flows, prototyping and strategy.
Lead Product designer for Boeing’s employee social networking platform. Led mobile-first redesign. Determined success metrics and conducted user testing.
UX for engineering flight simulation tools and processes.
Designed for a new B2C ecommerce platform, conducting research, built human centered design processes, planned design workshops. Wireframing, prototyping, UI.
Won GD USA In-house interaction design award for designing an ecommerce purchase path for touchscreens in a staffless store in Zhoushan, China.
Brick & Pixel Design — UX Design, Strategy
SEPT 2015 - AUG 2018
Created new information architecture for the University of Washington Bothell by conducting user and market research, developing personas, customer journeys, user flows and strategy.
Product design including user flows, wireframes and prototypes for an employee scheduling app.
Designed and prototyped mobile app focused on reducing childhood obesity and promoting women’s health.
Facilitated business strategy sessions to uncover customer pain points and opportunities, increasing conversion rates for multiple businesses.
Designed a system of scalable, responsive templates and modules to be used in a Microsoft event site.
Strategic problem solving for a wide array of user scenarios and business requirements.
TireBuyer.com — UI, Web Designer
JUL 2012 - AUG 2015
Visual, web, UX and front-end development. Designed and coded multiple projects from concept to completion.
Produced artifacts for web including responsive visual and page designs, marketing materials, social media, and emails.
Designed and developed TireBuyer's personalized Ebay presence.
RELATED EXPERIENCE
5th Avenue Theatre — Facilities and FOH Manager
AUG 1998 - MAY 2008
Managed a staff of 50+, supervised all front of house operations for 2100 seat musical theater.
Coordinated and directed special projects re: building operations, budget and maintenance.
EDUCATION
Seattle Central Creative Academy — AAS, Graphic Design
2010 - 2012
University of Washington — BA, Scandinavian Area Studies
1997 - 2001
SKILLS
DESIGN: Strategy and Business clarity, Research, IA, Wireframing, Prototyping, User testing, Design sprints, Process creation, Documentation, Creative direction, UI.
SOFTWARE: Figma, Sketch, InVision, Jira, Miro, Adobe Design Suite, Asana, Hubspot, Trello, HTML5, CSS3, Wordpress, Squarespace, Hybris, DNN.